Protego

Modern InsurTech Platform & Comprehensive Multi-Line Policy Engine

Engineered and designed Protego, an enterprise InsurTech digital experience unifying multi-line policy discovery (Life, Health, Home, Auto, Business), instant zip-code quote generation, and automated claims resolution for a trusted provider protecting over 1,000,000 policyholders since 1998.

ClientProtego Mutual Insurance GroupInsurTech & Multi-Line Financial Protection

Timeline & Duration20256 Weeks

Role & FocusLead Full Stack Architect & Product UX Designer$5B+ Claims Paid

Tech Stack

Next.js 16React 19Tailwind CSS v4TypeScript

The Challenge

Legacy insurance websites suffered from opaque jargon, cumbersome 20-field quote forms, and detached claims filing workflows that triggered high bounce rates among younger digital-first policyholders.

The Solution

Designed an empathetic, high-trust digital ecosystem utilizing soothing turquoise (#00BAC6) action triggers, deep navy contrast (#0B192C), clear plain-language coverage cards, and a frictionless 2-step quote estimator.

Key Technical Features

Instant Zip-Code Quote Estimator with algorithmic plan recommendation and real-time agent dispatch (2,000+ active agents)
Faceted Multi-Line Policy Discovery spanning Life, Health, Home, Vehicle, Commercial Business, and Property coverage
Interactive Claims Processing Guide with digital document upload, status tracking, and sub-24h settlement workflows
Smart Policyholder Dashboard managing multi-policy discounts, coverage adjustments, and automated premium renewals
Institutional Trust Architecture showcasing 98% client retention, $5B+ claims paid, and 25+ years of verified industry excellence
High-Performance Edge App Router Architecture with zero layout shift, sub-0.4s response times, and WCAG AAA accessibility

Delivered Artifacts

Next.js 16 App Router InsurTech Flagship with React 19 & Tailwind CSS
Interactive Quote Builder & Dynamic Premium Comparison Modules
Comprehensive Claims Process & Emergency Support Portal
Bespoke Figma InsurTech UI/UX Design System & Component Library
Automated Cloudinary WebP Asset Optimization & Edge CDN Pipeline

Measurable Business Impact

98%Client Retention

$5B+Claims Paid

1M+Lives Protected

Visual Design & Product Screens

“Protego's new platform transformed how our clients interact with their coverage. The quote estimator is fast, transparent, and built with genuine empathy.”

Sarah Jenkins

Head of Digital Experience & Broker Operations • Protego Mutual Insurance Group

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